|
TrakCare Flexibility
Powers Multiple
Projects at AMIL
Assistência Médica International Ltda. (AMIL SP), one of
Brazil’s four largest healthcare providers, discovered it took mere
months to realise significant business and patient care benefits
after they implemented TrakCare within their Rescue Unit. They
were so pleased with the results they decided to deploy it in
other divisions as well.
Today, AMIL is undertaking other
substantial projects that highlight the company’s modern and
pioneering spirit in healthcare. |
|
“What called our attention to
the TrakHealth system, in addition
to its state-of-the-art structure,
was its flexibility.” -Marco Antonio Pereira,
Internet Manager,
AMIL SP.
“What called our attention to the TrakHealth system, in
addition to its state-of-the-art structure, was its flexibility, which
allowed us to implement it at two different AMIL facilities,”
says Marco Antonio Pereira, Internet Manager at AMIL.
The first AMIL division to adopt TrakHealth’s EPR (Electronic
Patient Record) system was the Rescue Unit. Established in 1993,
the Rescue Unit specialises in transporting patients in critical
conditions associated to heart and neurological problems as well
as multiple traumas. AMIL was the first healthcare organisation
to provide nationwide emergency medical airlift in the country.
All the Rescue Unit’s vehicles and aircraft feature intensive-care
equipment, and the staff is prepared to perform high-complexity
procedures in case of emergencies. In Alphaville (a suburb of
São Paulo), AMIL’s Medical Emergency Centre is a full-care “mini-hospital” with the capacity to treat 400 critically ill
patients a month.
Within the Rescue Unit, AMIL implemented all the modules
of the TrakHealth system, including patient management with
EPR, pharmacy management, clinical management, and financial
management. After just three months of deployment, Pereira
says that the service was standardised, doctors started to have a
holistic view of each patient, and IT gained flexibility to create workflows for the business. "When a patient goes to the
reception desk, his doctor has a file on the system, which
eliminates the need for an employee to go find a folder,”
says Pereira.
AMIL’s second step was to develop the HomeCare project.
As the name implies, this division, with facilities in São Paulo
and Rio de Janeiro, follows up on clients receiving care in
their homes. With this innovation, AMIL had to deal with
outside suppliers of care (nurses, physiotherapists, etc.) and
of equipment (for example, hospital beds or breathers). Using
TrakCare, AMIL can e-mail service orders to these suppliers,
specifying the special needs of each patient. “Because the
system is Web-based, the outside provider does not have to
come to the office to receive instructions. Through the
internet, the provider can check his weekly schedule, and
make any necessary changes in the patient's electronic
record,” Pereira explains.
What does the future hold for AMIL Healthcare? “In the
coming year we intend to enable the mobility mechanism for
the HomeCare providers,” says Pereira. And given AMIL’s
pioneering spirit, it is likely that they will find even more
ways to take advantage of TrakHealth’s innovative technology.
|
